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Frequently Asked

We ship with Fedex all over the United States. All of our shipments are overnighted and fully insured, so you get your item safely and promptly.

It takes us 14 days to handcraft your ring so it fits the center diamond of your choice as well as the size you ordered. We make sure items are perfectly made and undergo thorough quality control before we ship them. Of course, we keep you updated on our progress throughout this waiting period.

We offer free overnight shipping with Fedex.

This depends on the state where your item is being shipped. If your state requires a sales tax, the amount will appear after you enter your shipping address at checkout. Rest assured, Worthy only charges a sales tax if it is required, and only the amount that is required by law.

We won’t rest until we know your item has made it to you safely. That’s why all of our shipments are fully backed by insurance and require your signature for delivery.

Once your item has shipped, you will receive an email from us with Fedex tracking information so you can follow your ring’s journey to your door.

You can cancel an order until it leaves our atelier. For your security, we cannot change the delivery address or stop a shipment once it has left our facilities. You can always return your order once you receive it, just contact us at +1 (888) 212 9194 or email shop@worthy.com. We’ll be happy to help.

Of course. We want you to be 100 percent satisfied with your item. For anything less than that, you can return it within 30 days and receive a full refund or exchange. Just contact us at +1 (888) 212 9194 or email shop@worthy.com and we’ll guide you through the process.

We’ll be happy to help with any questions you may have. Give us a call at +1 (888) 212 9194 or email us shop@worthy.com. You can also chat with us live on the website chat.

We don't source our diamonds from mines. Instead, we offer two types of sustainable diamonds for you to choose from: new lab-grown diamonds and recycled diamonds. That’s why we truly are the most sustainable way to promise forever. It’s also how we are able to offer you the best possible pricing for your engagement ring.

Great question. All of our diamonds come with an independent grading lab certification. When you shop for our recycled natural diamonds they are cleaned and sent to the Gemological Institute of America, the world’s most respected authority on diamonds. The grading report detailing the characteristics of your diamond for the highest standard of reliability, consistency and integrity and most importantly, your peace of mind.

Because we get our recycled natural diamonds from people’s safes and jewelry boxes and not from nature, our inventory depends on what diamonds we are able to source at a given time. This means each stone is not only unique and not mass produced, but that our selection is constantly changing, allowing you to find the perfect one for your person.

We get new unique center stones on a daily basis. If you can’t find what you are looking for, we invite you to check back the next day, it may very well have just arrived!

An engagement ring is forever. That’s why we offer a lifetime warranty for any manufacturing defects on your ring. If you notice any issues, we’ll be happy to replace side stones or repair the setting in any way. We also have a 30-day money back policy in case you are not 100% satified with your purchase. Finally, all of our center diamonds come with a full independent grading report for the highest standard of reliability, consistency and integrity.

That’s what we’re here for. You’re embarking on a special journey, and we want to help give you the perfect start. Book an online appointment with one of our diamond experts to design the perfect piece for the person you love. They’ll advise you about anything you need to know from cut to clarity.

Yes, purchasing a loose diamond is possible. Please contact us at +1 (888) 212 9194 or email shop@worthy.com so we can assist you.

Of course! We have a decade of experience in jewelry resale and will be happy to assist. We can get you the maximum amount on your ring with minimum effort. Just head to our reselling website www.worthy.com.

Absolutely, and for free. Routine cleaning and maintenance is essential to keep your piece shiny and sparkly. You can send us your piece via the courier of your choice and we’ll return it looking like new.

We do! Your jewelry accompanies you through life and damage can happen. Please contact us at +1 (888) 212 9194 to arrange for repair on your item. We’ll be happy to fix it for you.

Thanks for asking! Not yet, but we are actively working on it. Continue to follow us and you’ll be the first to know when we’re ready to unveil new items!

Absolutely! We have a selection of beautiful wedding bands to go with your engagement ring: they are easily stackable and you can find the perfect match to your design.

Our diamonds come from sustainable sources. We don’t source them from nature or mines which pollute the environment. In other words, we have zero impact on the planet. That’s why we are the truly the most sustainable option out there for purchasing an engagement ring.

Of course. The precious metals we use to make our rings are recycled, because sustainability is a guiding principle in everything we do at Worthy.

In a rush and not sure which setting your partner wants? We have you covered! We offer a temporary solitaire setting. To set up a temporary setting order, please contact us at +1 (888) 212 9194

Absolutely! All of our setting are made to order based on the center diamond you selected. For example, if you select a pear shaped diamond and a halo setting, the halo will be made to hold the pear shape.

Yes you can! We are happy to help you create the ring of your dreams. Please contact us at +1 (888) 212 9194 to start your creation/journey.

Yes! We would be happy to send different angles or close-ups as needed.

Absolutely! This is a wonderful opportunity to add special dates or sayings

Worthy provide an independent grading report with every diamond purchase that can be examined by a qualified gemologist and verified

Yes, all of our prices are shown in USD.

Absolutely! We treat every order and package like it is meant to be a surprise.

Yes, all orders over $500 will be delivered with an appraisal.

Not a problem! Contact us to place your requests.

Yes. Worthy ensures that our customers' purchases are secure. We use secure encryption and fraud protection for all credit card transactions. All sensitive data is encrypted using 256-bit Secure Socket Layers (SSL). You can view our Norton Secured Certificate to see an independent verification of our site’s security.

100% of your information is private and confidential.